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Having the right technical support in place for your staff and customers enables you to focus on
your core areas of business. Working with Mercury Z means that you have a partner with years
of experience and expertise providing industry-specific helpdesk support.
This resource on 'Project Support - Helpdesk' describes the benefits of working with a partner for
helpdesk services, the kinds of services available, and Mercury Z's 5-phase transition methodology
for a successful helpdesk roll-out.
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